Signed before they walk in the door.
Pre-arrival waivers via SMS, guardian signing for minors, and a 10-second check-in. Every signature stored, searchable, and attached to its booking — ready for a dispute or an audit.
Waivers signed before they arrive.
When a booking is confirmed, Reservory queues a Twilio SMS with a direct link to the waiver. Guests sign from their phones — no app, no login, no friction. A reminder fires automatically for anyone still unsigned.
- Automatic send — configurable lead time, from 24 hours down to 30 minutes.
- Reminder SMS for any participant who has not signed by your cutoff time.
- No app, no login — guests sign in a mobile browser in under two minutes.
- Waiver pending flag surfaces in the bookings table so staff see it at a glance.
Minors covered without the clipboard.
The waiver form detects participants under the minimum age and requires a guardian signature before it can be submitted. Guardian name, relationship, and signature are all captured and stored against each minor's participant record.
- Age detection — asks for date of birth, flags participants below your minimum age threshold.
- Guardian fields — name, relationship, and signature captured on the same form.
- Stored per participant — not just per booking, so a repeat guest keeps their history.
- Searchable by guest name, booking date, or guardian name.
From arrived to cleared in 10 seconds.
Pull up the booking by name, ID, or QR scan. One tap confirms the group is in. Any unsigned participants surface immediately so staff can handle exceptions without slowing down the line behind them.
- Name search, booking ID, or QR — however your front desk is fastest.
- Outstanding waiver flag — shown inline so nothing slips through.
- Check-in logged with staff member and timestamp for every booking.
- Works on mobile — staff can check in groups from a phone on the floor.
Documentation that holds up.
A signed waiver is only as good as the record behind it. Reservory stores every signature, timestamp, and IP — ready for dispute resolution, insurance audits, or a liability question three years from now.
Every signature on record
Waiver PDFs are stored against each booking. Download individual records or export in bulk for insurance documentation. Nothing is deleted without your explicit request.
Attached to every chargeback
When Reservory auto-responds to a card dispute, the waiver, check-in timestamp, and booking confirmation are attached automatically — the same three documents that win disputes.
Find any waiver in seconds
Search by guest name, booking date, or guardian. Filter to unsigned, minors, or a date range. The records are yours — exportable any time.
Good to know.
When does the waiver SMS go out?
How does guardian signing work for minors?
What does the 10-second check-in look like?
Are waiver records searchable after the fact?
Waivers signed before anyone steps inside.
Start a free trial, configure your waiver template, and send your first pre-arrival SMS today — or open the live demo and watch the check-in flow in real time.